Privacy Policy

Effective: October 8, 2026

The short version

No sign-up

This site has no accounts, logins or online forms.

Email only

We learn about you only when you write to us.

Never sold

We do not sell or rent personal details to anyone.

We are a chimney cleaning business based at 130 Academy Dr, Thomasville, Georgia, 31792. This policy explains what personal information reaches us, what we do with it, and the practical choices you have.

Details you choose to give us

Because there is no form on this website, the main way personal information reaches us is by email. When you write to [email protected], we receive whatever you include, which commonly means:

• your name and email address;
• a phone number, if you add one so we can call you back;
• the property address where the chimney is located;
• a description of your fireplace, stove or chimney, and sometimes photos of it;
• preferred dates or times for a visit.

Please only send what is needed to arrange or discuss chimney work. There is no need to send payment card numbers or identity documents by email.

Information from browsing

Simply reading these pages does not require you to tell us who you are. Like most websites, the server that hosts this site may automatically record basic technical data in its logs — for example IP address, browser type, the page requested and the time of the request. These logs exist to keep the site running and secure.

This website does not run analytics, tracking pixels or advertising scripts. Our separate Cookie Policy explains cookies in detail.

Why we use your details

We use what you send us to:

1. reply to your message and answer your questions about chimney cleaning;
2. arrange, confirm or reschedule a visit to your property;
3. keep a record of work discussed or carried out at an address;
4. meet any legal, tax or record-keeping duties that apply to a small business.

We do not use your details for unrelated marketing, and we do not add you to a mailing list without asking.

Who else may see them

Your information stays with us except in limited situations:

• Service providers such as our email and website hosting providers, who process data only so their services work;
• Professional advisers such as an accountant, where needed for business records;
• Legal requirements, where disclosure is required by law or needed to protect people or property.

Storage and retention

Emails and job notes are kept in our email account and business records. We keep them for as long as they are useful for your chimney's service history or as required for business records, and then delete them. We take reasonable steps to protect what we hold, though no method of storing or sending information over the internet is completely secure.

Your choices

You can email us at any time to:

• ask what personal information we hold about you;
• correct details that are wrong or out of date;
• ask us to delete your information where we are not required to keep it;
• tell us to stop contacting you.

We may need to confirm your identity before acting on a request so that we do not share or change someone else's information by mistake.

Children

This website is meant for homeowners and adults responsible for property maintenance. We do not knowingly collect information from children. If you believe a child has emailed us personal details, let us know and we will delete them.

Updates and contact

If our privacy practices change, we will update this page and the effective date at the top. Questions about privacy can be sent to [email protected] or by post to 130 Academy Dr, Thomasville, Georgia, 31792.